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Q: How Long Is Your Warranty?

All Apex products are backed by a minimum 12 month comprehensive warranty. We also offer extended warranty options on all products which can be purchased at checkout. Australian Consumer Law also provides consumer warranties in addition to the Apex warranty.

Q: What do I do if I have a problem?

Apex is committed to the quality of our products and providing excellent customer service and unbeatable value. If your product arrives damaged or with a fault, please email us at and provide: 

  • A detailed description of the fault and damage, and
  • Photos showing the damage or fault.